Welcome to Bill Cramer Cadillac

Service team provided loaner while my car received recall work. They kept me informed and fixed other, unrelated issues as well. Will use again in the future!

Deondre was great to work with and the whole process was less than 2 hours. Great customer service and terrific experience.

I walked in at 12:30 and drove away around 3:30 the same day in a new, 2025 Silverado! The Sales Professional, Deondre Murphy, was great to work with, as was the Finance Manager, Austyn Grande. All in all, everyone with whom I had the pleasure of interacting with, including Mr. Cramer, made me feel welcome and valued as a customer. Thank you. I'll definitely refer the Cramer dealership to others, and I'll be back!

Bill Cramer Chevrolet did an outstanding job on our commercial reefer truck. Duane and their entire team provided excellent communication throughout the entire process and managed a quick turnaround, solving an issue that had stumped multiple other shops. We were impressed by their expertise and dedication to getting the job done right. From the first phone call with Mia, the nicest auto shop employee ever, all the way to the last call from Duane with the magic words "It's ready", I was grateful knowing we were in good hands. Highly recommend them!

Good job

My repair took a lot longer than I expected by thanks to Harrison I felt like a valued customer and he took good care of me and I needed a ride to pick up my truck and he had someone come all the way to my house to give me ride. Thanks I really appreciate it!

5 Plus years since I retired from the Army and settled in Panama City Florida. Bill Cramer Chevrolet has been an excellent relationship. They are professional and fair, They have always gotten the job done right the first time and on time. In a city that has many choices in the Automotive industry, Bill Cramer Chevrolet has earned my business.

Dalton York was our salesman and did an excellent job presenting professional, courteous and competent. He’s engaged with his job! Thank you to Carrington, also for his expertise and dedication to Chevrolet

I spoke with the service department manager, Harrison by phone regarding an issue with my 2015 Yukon. He was so helpful in getting me in quickly and so helpful with answering my questions. I am extremely pleased with the service I received but more so, I am thrilled with the courtesy and professional service that Harrison provided! He is a definite asset to the Cramer Team!! Thank you Harrison, Claudia Comerford

They completed the job a timely fashion, and before the scheduled time was . Billy was attentive to all my questions and needs when I reaching out. We’ll definitely go back to Bill Kramer for my Chevy needs.

I want to start by saying thank you to Andy Cyrus. He has done an amazing job helping my daughter to get her first brand new car. He made sure that she didn’t get into something over her head but also something that is comfortable for her. She truly loves and if you ever want true, good service, and go see Andy Bill Kramer in Panama City. thank you, Andy for all you’ve done. It truly was an amazing experience for her.

Sales & Finance team in Bill Cramer did Outstanding job though stressing time. Recommend anyone to go see Bill Cramer's team if you live in Panama City, other than finding something cheaper online to ruin the buying process and uncertain future with maintenances and warranties.

I would like to start by saying Whitney Hostetler is one of the best sales and leasing agents that I’ve come across. She was professional and patient with me and my family. I would highly recommend her services if you are looking to buy a vehicle!

Outstanding customer service!! I could not be happier with the service department, especially Matt Telesko who exceeded our expectations. We have worked with Matt on two projects and both times he was very customer focussed. FIVE STARS!!!

My car sales man Shad made my buying experience one of the easiest and stress free I've ever had. He was able to match me with a vehicle that fit what my family needed and made myself and my kids happy. The finance guy Austin (I think that was his name) made sure that everything fit into my budget and was very patient explaining everything to us. Overall with Shad and Austin this whole experience was fast and very easy going and I will be recommending anyone I know buying a car to go here.

Go see Cameron for your service needs. He did a great job

Everyone is so nice I had a nice visit with Kyler He made my experience better

Great selection of vehicles and our salesman Jared did an outstanding job of making sure we were completely satisfied.

Marcus is a excellent salesperson! We put him to work while test driving trucks! Met Chris Cramer and he was very pleasant to talk to. Would recommend this dealership.

Quick on time and to the point. Pointed out some things I will need to take care of but no pressure to get it done now.

We were visiting Panama City from Venice, Florida on Saturday, September 21 when we suddenly had no air conditioning in our 2021 GMC Arcadia. Our son diagnosed the problem as a stuck thermostat and we called Bill Cramer with little hope of getting anything done on Saturday. Tyler Smith said he would call us back. Meanwhile we considered what to do.....rent a car to get home and have our son bring it to us or return to get it, stay longer and try to rearrange Monday's schedule......pretty upset about our options. Then, Tyler called and said they had the part and could do the repair that day!!!!! We cannot say enough good things about Tyler, their service folks and this dealership. Had us back in business by 4:30 PM on a Saturday!!!! Absolutely top notch.

I arrived by wrecker, expecting the worst of news and to be without a vehicle for days. It was the opposite as they quickly diagnosed the issue, found the part and completed the repair within about 30 minutes of my arrival. EVERYONE was thoughtful, courteous and professional. What a great team!

I was in Panama City and the day before I was to come back home the thermostat went out on by 2021 GMC Acadia Denali that I had just purchased less than 2 months ago. This meant no air conditioning. It was a certified vehicle and should be covered under warranty. I went by Bill Cramer GMC and told Bill & Tyler my situation and they were two days out on diagnostics but being out of town they said they would get it checked as soon as possible. Tony took me back to my condo and within 4 hours Tyler called me and let me know they had my vehicle fixed and asked if I needed them to come back and pick me up. Everything was covered under warranty, and I couldn't have asked for a dealership to be any more kind than what Bill Cramer GMC was to me. Tyler, Bill, and Tony are superb employees. From the minute I walked in I felt they were wanting to help me.

Professionally represented the brand

All good.