Welcome to Bill Cramer Cadillac

Matthew was wonderful to work with. He provided education on the car when we did a test drive and was very respectful and polite during the negotiation process. He introduced me to each person involved in the process and made sure I was comfortable at each point in the process. Thank you Matthew!

Billy was very professional and knowledgeable on what was happening with my truck. We ran into some issues where it took some serious investigating into my truck, but it was ultimately resolved. Billy stayed actively engaged until we had a resolution. He didn't try to sell me on unnecessary fix actions. In addition, big shout out to the shuttle team. They were great and very prompt for pick up and drop off.

Normally I am not one to leave a review good or bad. I would like to thank Tyler, Greg, shuttle drivers and whomever else we didn’t come in contact with that got our 2024 Tahoe back in operating condition. We are from out of town and on vacation they made this less stressful for us! Thanks again for the awesome customer service!!

I took my 2017 Buick Envision to Bill Cramer service department on New Years Eve. I thought I would just leave it and pick it on a later day. To my absolute delight,the service dept was able to fix my issue while I waited! The whole team was wonderful, starting with Mel on the phone, Mike M. Behind the desk, and Clifford who actually worked on my vehicle. This service team is top notch and I will definitely be back!

Very pleased with my buying experience at Bill Cramer GMC/Chevy. Deondre and Trey were both responsive and helpful. There was no pressure and all my questions were answered. I ended up buying the car I wanted and got a good price on it, and all this happened in about 90 minutes. No hassles, no tired sales gimmicks. Just a straightforward transaction that worked for me. It was worth the drive to PC from Tallahassee.

Took my Equinox in for routine oil change and tire rotation. Replaced Wiper blades, Replaced 2 outdated tires, transmission fluid and coolant exchanged on recommendation. Appreciate the multi-point inspections and recommendations to keep vehicle service updated and safe operation.

Matt Behrend did a great job of getting my sale taken care of quickly and everyone else in the dealership was very friendly and helpful.

Aaron was very kind and professional helping me get my Tahoe all fixed. I am visiting from Georgia and he made this experience great!!

All went well.

Did not warranty a repair in 2024 vehicle until manager Harrison called and took the cost into the dealership for A button failure that should have been taken care of by GM.

Friendly, knowledgable, courteous. Good experience.

My service advisor Tyler was absolutely the best hands down that I’ve ever dealt with.

Service team provided loaner while my car received recall work. They kept me informed and fixed other, unrelated issues as well. Will use again in the future!

Deondre was great to work with and the whole process was less than 2 hours. Great customer service and terrific experience.

I walked in at 12:30 and drove away around 3:30 the same day in a new, 2025 Silverado! The Sales Professional, Deondre Murphy, was great to work with, as was the Finance Manager, Austyn Grande. All in all, everyone with whom I had the pleasure of interacting with, including Mr. Cramer, made me feel welcome and valued as a customer. Thank you. I'll definitely refer the Cramer dealership to others, and I'll be back!

Bill Cramer Chevrolet did an outstanding job on our commercial reefer truck. Duane and their entire team provided excellent communication throughout the entire process and managed a quick turnaround, solving an issue that had stumped multiple other shops. We were impressed by their expertise and dedication to getting the job done right. From the first phone call with Mia, the nicest auto shop employee ever, all the way to the last call from Duane with the magic words "It's ready", I was grateful knowing we were in good hands. Highly recommend them!

Good job

My repair took a lot longer than I expected by thanks to Harrison I felt like a valued customer and he took good care of me and I needed a ride to pick up my truck and he had someone come all the way to my house to give me ride. Thanks I really appreciate it!

5 Plus years since I retired from the Army and settled in Panama City Florida. Bill Cramer Chevrolet has been an excellent relationship. They are professional and fair, They have always gotten the job done right the first time and on time. In a city that has many choices in the Automotive industry, Bill Cramer Chevrolet has earned my business.

Dalton York was our salesman and did an excellent job presenting professional, courteous and competent. He’s engaged with his job! Thank you to Carrington, also for his expertise and dedication to Chevrolet

I spoke with the service department manager, Harrison by phone regarding an issue with my 2015 Yukon. He was so helpful in getting me in quickly and so helpful with answering my questions. I am extremely pleased with the service I received but more so, I am thrilled with the courtesy and professional service that Harrison provided! He is a definite asset to the Cramer Team!! Thank you Harrison, Claudia Comerford

They completed the job a timely fashion, and before the scheduled time was . Billy was attentive to all my questions and needs when I reaching out. We’ll definitely go back to Bill Kramer for my Chevy needs.

I want to start by saying thank you to Andy Cyrus. He has done an amazing job helping my daughter to get her first brand new car. He made sure that she didn’t get into something over her head but also something that is comfortable for her. She truly loves and if you ever want true, good service, and go see Andy Bill Kramer in Panama City. thank you, Andy for all you’ve done. It truly was an amazing experience for her.

Sales & Finance team in Bill Cramer did Outstanding job though stressing time. Recommend anyone to go see Bill Cramer's team if you live in Panama City, other than finding something cheaper online to ruin the buying process and uncertain future with maintenances and warranties.

I would like to start by saying Whitney Hostetler is one of the best sales and leasing agents that I’ve come across. She was professional and patient with me and my family. I would highly recommend her services if you are looking to buy a vehicle!