Welcome to Bill Cramer Cadillac

Shawn in service was exceptionally helpful in getting my car repaired. I live in Georgia part of the time...this dealership was much easier and more helpful to deal with. Thanks for the wonderful service Shawn.

Very professional staff and we did not spend all day closing the deal. Rimon did a phenomenal job!

Jeff Ewing, is a great salesman. No pressure.

Treated like a valued customer by Jim, who greeted me, and Dianna, who closed out my charges.

My salesman did a great job I would purchase another car there without a doubt

Harrison and the service team were exceptional. Great professional service!

I purchased a battery for my vehicle approximately 6 months ago. It was manufactured by the Delco Company. Since the battery came with a warranty, I decided to setup an appointment to have the problem diagnosed. I received a quick appointment. The technician determined that the battery was defected. I was given a new battery without hesitation. I have been made whole again. Thanks to the Bill Cramer Chevrolet staff.

My experience was 5 star! My oil change was handled very quickly and courteously.

Went in to have brakes on Suburban fixed after a malfunction happened. Cindy in Service went above and beyond to assist me and worked out the warranty coverage as well! The main thing that impressed me though was her emphasis on the safety for my family. I don't believe she would've let me leave if I had tried! That is certainly OK with me though. Safety first! Thanks so much Cindy!

Our experience purchasing a 2021 Suburban at Bill Cramer Chevrolet Buick GMC was excellent. Our sales person B Pedersen was professional and knowledgeable. He took the time to show us all the features of the Suburban before our test drive and again after our purchase. We were given a fair value for our trade and the negotiations on pricing with the sales manager were professional. We highly recommend B Pedersen and Bill Cramer Chevrolet Buick GMC.

a .o.k. the best greg behnke is the beast g rinkavage& h .rinkavage

Express Service and Cindy were great, took care of everything I needed. I will definitely return.

Marcus was professional; experienced, and accommodating. I am very pleased with his selections and will be using his services from here forward @Reedcrete chemical coatings. Thanks again My Man Marcus!

I recently bought a 2021 GMC Acadia from these guys and it was the most painless car buying experience I've ever had. Way, way better than my past experiences with the local Nissan dealership. My salesman, Chris Schoenmann, was fantastic. As soon as I inquired about the Acadia, he followed up with me, sent me a video of the car that I didn't even have to ask for, and talked to me like a normal person instead of pulling the whole "what can we do to earn your business" BS. I was in the market for a completely different vehicle before speaking with him and he really set himself and this dealership apart from all the others. I was comfortable with him as soon as we met and I didn't feel pressured whatsoever. I would absolutely recommend speaking with him if you're in the market for a GMC, Chevrolet, Buick, or Cadillac.

They did a great job with me. I got financed fast and was offered 3 very good options. The car I picked is amazing. I didn't realize I was a car person, but Greg helped me find the perfect thing for me. He was amazing and super helpful. He knew all the answers to all my questions. He put a brand new battery in my new Honda and got her detailed and I was on my way. They are all very knowledgeable and amazing people. I was happy because they really just wanted to do their best to help me in any way possible. I highly recommend this place. You won't feel forced into anything. A VERY GREAT place to shop for your first car!

A little bit longer than expected

Got me in early before my appointment time, friendly and reasonably priced

Accurate assessment of the problem and, its repair was completed in a timely fashion. The service representative kept me informed and was pleasant to work with.

Josh, Jake, Greg and all the staff at Bill Cramer was very helpful and professional. I had a very pleasant day at your dealership.

Bill Cramer Chevrolet definitely knows how to treat customers. From my first online contact to the finance office there was no stone they did not turn to make my buying experience absolutely professional. Mr Cramer even came out to the lobby to thank us for visiting his dealership. I should relate that I was initially considering another product but their approach lacked the finesse that Bill Cramer Chevy displayed. Another important aspect was the fairness they showed in evaluating the value of my trade and the overall price of the Terrain that I purchased. They hit the bull's-eye every time. This was the very best car buying experience I have ever had....at my age that covers a lot of ground. A million thanks to these Pros.

Visited the dealership today. Very disappointed with low inventory. There was nothing to choose from. They were very helpful and offered to locate a vehicle for us and also told us we can order from front the factory. The sales person and manager were very helpful and nice during the whole process.

This is the best dealership in bay county

Great Experience! Great salespeople!

Brett was absolutely amazing couldn't be more professional or helpful so pleased thanks again

Our fleet service advisor, Jimmie Warr was fantastic. The techs had a long list of items on this 2017 GMC to maintain, including new tires, transmission service, brake service and one warranty item, and got it turned around in a surprisingly short time. Thanks for the great customer service!