Welcome to Bill Cramer Cadillac

I have a 2019 Silverado and it’s still under warranty and a very unusual problem happened I had a fuel leak my gas seal where it’s molded together was leaking and out of the top of tank also I came in on a Monday at closing time and by Friday morn at 10 am my truck was ready for pickup fixed I cannot say enough about the great service they treated me with bill Cramer in Panama City, Fl is top notch of all dealerships I’ve ever dealt with. I dealt with Jarod barber very professional and prompt about his job and service

I have been searching for a vehicle to buy that would best fit my needs for close to 6 months. Long story short, in this market it has been tough and I am not experienced in buying cars. It was a few bad experiences and very stressful. I found a vehicle I liked online and called to see if it was available. Megan helped me and even put together and sent me all the pricing online. I made the long drive yesterday, and since Megan wasn’t working I was told to ask for Calvin, and Calvin was busy with another customer so Rimon helped me. I was happy they were open on Sunday! How awesome! I was able to get the price that Megan had given me and Rimon was perfectly knowledgeable about explaining the ins and outs. The scariest part for me (and where I’ve run into bad experiences the last few weeks) was the financing part. I was met by Jacob who was great at explaining and listened well to my needs (I was nervous and scared I wouldn’t be able to afford another car) and was willing to try to meet my expectations and put my mind at ease. He did just that! All in all I would say the team there communicates well with one another and works well with one another and I 10 out of 10 recommend. I don’t think the service department is open on Sundays so they couldn’t detail my new car but they did give me a free detailing for the next time I’m in Panama City.

I dropped my car off early for an oil change and in less than an hour they were done . It didn’t take long and I like that they took their time and got the job done right .

The sales rep went above and beyond the recommended requirements to fix my problems. He took care of one other issue as well. So thanks for no more recalls, hopefully!

All sales associates we worked with through the buying process were honest, helpful, upfront about options. Carson helped us watch the incoming vehicles so we could test drive ASAP. He and Mike worked together seamlessly when our number 1 choice was delivered. The paperwork was quick, financing was straight forward. I have never done a full test drive, paperwork, keys in hand in under 2 hours like I did with this transaction. great job to the whole team.

I was treated courteously, the problem was found, I was kept informed of problems encountered in seeking parts for my wonderful 2001 Chevy and was called promptly when repairs were concluded...' Tis grand to have my wonder IMPALA home again in good working order

The technician was very nice to me when I arrived. Truly service with a smile! My car was promptly serviced and ready within the hour.

Easiest car buying experience I've ever had! Roy had great communication skills and kept me informed during the whole process. Will go back when looking for next vehicle.

I did have to bring vehicle back several times but it turned out problem found and fixed. They never charged me for the extra times it had to be brought back. I'm very satisfied. I realized they were keeping their word, they ran into issues out of their control etc. All said and done I had a very positive experience. Thank you

Actually the dealership purchase the Tahoe right after the service appointment . Everyone one and everything was very professional

Excellent service department.

everyone was very helpful and friendly. thank you very much

I've bought numerous vehicles in my life and this one has to be the best experience ever. I was in and out in an hour! The sales team communicated well with each other, were ready when I arrived and took care of everything. They excelled where our local dealership just refused to try. It was a nine hour drive one way to get the car we wanted and we'll gladly make another trip just to do business with these guys again!

Today was my first time at Bill Cramer Chevrolet Buick GMC, buying a vehicle. I'll definitely be back for future vehicles. My Sales Consultant was Jeffrey Ewing and the process was a pleasure. I told him which type of vehicle that I wanted to look at and he brought it right up. He was very courteous and professional! Answered all my questions. He gave me the 'out the door' price with my trade in very quickly. I highly recommend this dealership to everyone!!

Jarrod is the best service advisor between Panama City and Pensacola! Bill Cramer GMC were spot on for getting him on their team!!!

Megan made my entire experience exceptional! She was honest, respectful, and knowledgeable!! She will be my number one recommendation to everyone I know!

megan wike is the best seller she gave me the best car and is really nice!!!!! shes so kind with her words and made sure it was everything i wanted in a car:) and she helped me figure out which one would be nice for my every day life so i dont have to worry about downsides (: shes the best i recommend her and she will give you a lolipop !!!!!!!

I had a issue earlier, but the dealership called me and quickly resolved the issue. That is what I call good service. Thank you for the quick resolution.

Very prompt service.

My husband and I just bought a Tahoe, on 9/24/11. We worked specifically with Devin and it couldn’t have been a better experience. From the first call, to us driving off the lot, we couldn’t recommend him and this dealership more. Devin was professional, kind, and incredibly knowledgeable. He answered countless texts and phone calls and was always pleasant. There was no dreaded hassling or run around. There was no awkward pressure or uncomfortable negotiating. I didn’t think a stress-free car buying experience was possible, but Devin and his team made it happen. We took the car for a test drive, got our trade-in valued, did all the paperwork and went through finance in UNDER 2 hours….Incredible! Overall, a wonderful experience!

Great service and fast! Megan Wike is a wonderful sales rep!

Rimone was very professional and helpful. We haven't bought a car in many years and his insight of all the features was very informative and he made them easy to understand. Thanks Rimone!!!

Sandy was very nice.

Great service

You offer the best service for all your customers.