Welcome to Bill Cramer Cadillac

I just had the best service experience I’ve ever had a a car dealership, and I’m going to be 65 in a month! Most attentive staff you can experience. Sean was awesome and getting my parts in ASAP and installing. And Service Manager Billy Stavridis was involved and kept me in the loop constantly! Outstanding service department! Can’t say enough about the pleasant service experience. Great job, Billy, Sean, and the wrenches in the service department!!! 👍

Megan was thorough and got us through the process exceptionally fast! Thank-you ❤️

Service Manager Marcus did a great job getting the work completed.

Fast, friendly and professional

Everyone was very nice. Eager to help

I needed an oil change service before a road trip to Orlando. Less than 2 hours, full service completed. Installed the rear wiper also. Good job!

Very friendly and professional

Harrison in the service Dept was great in working with me on my older car. He was up front and honest on all repair details.

The service advisors are always friendly, honest and knowledgeable! Great customer service. I would definitely come back again!

Great service

Great, quick check in process, friendly personel

We were in a bad situation on vacation. They were so helpful and did not take advantage of us in this moment. We appreciate them being so helpful and easy to deal with.

My family and I were in Panama City from Tennessee for vacation when our transmission went out on our Chevy Tahoe on a Tuesday. We didn't know who to call, where to go, or who to get to do the repair work. Surprisingly, we were able to find a rental car at the 23rd St Enterprise Branch, when we noticed Bill Cramer Chevrolet down the street. Enterprise recommended Bill Cramer as a good option as well. That afternoon we had Taylor's towing take the Tahoe to Bill Cramer. Within 20 minutes of getting towed, Harrison Stadnik, a service advisor, called me. He was asking me the details of the tow, etc...After speaking to Harrison and explaining our situation to him, he expedited diagnosing our issue. Within the hour, Harrison was already calling us with the unfortunate news that our transmission had gone out. Our first thoughts were having the unexpected expense of $5000-6000 out of our pocket. But Harrison happened to ask if we had an extended warranty. We had forgotten that we did have a warranty that covered the transmission. Harrison went above and beyond working with the warranty company, and within 48 hours our Tahoe was ready to go. I am a General Manager for a National Based Collision Center, and I see very few people go the extra mile to help people in a bind like he did, as well as have the impeccable customer service skills that he has! Thank you Harrison, the mechanical technician who got the work done quickly, and Bill Cramer! We were able to enjoy the rest of our stay in Panama City without worrying about how we were going to get back to Tennessee.

Chris Schoenmann got back with me in a timely manner after my online inquiry. He was professional, clear, kind, and knowledgeable during my visit to the dealership and subsequent purchase.

Mike did a great job getting me the vehicle that I wanted and helping every step of the purchase process.

Customer service was great. The salesman knew his information on the vehicles and the managers was very polite and informative to getting the right vehicle for what I needed . Thank you Mr. Bill Cramer and staff for a great buying experience.

They were very helpful through the buying process, I highly recommend...

Due to a change of family circumstances, we ended up with an extra vehicle. I had purchased an Equinox from Bill Cramer Chevy a few months ago. Knowing that company advertises outright purchase of used vehicles, I returned for an appraisal. Everything went well. They paid me a fair price and I delivered the key fobs as well as signing legal papers. I would recommend this dealership based on based on fairness and courtesy.

The process was made easy by Mr. Calvin Hodges my salesman. He was very knowledgeable about the vehicle I was buying and was helpful in all Ways possible. He answered all my questions and completed a follow up phone call.

My husband and I have been looking for just the right truck to pull our camper and be our everyday ride. At most car lots we ran into some awful stereotypical pushy sales people but Calvin Hodges at Bill Cramer was an excellent help to assist us in finding our Silverado. Professional, polite, respectful of our time and decision and when it was time to talk numbers he and Lynn Cope gave us straight forward information and no haggle pricing on the truck we wanted and for our trade. A big difference from our experience at other lots!

I was from out of town on vacation when I had issues with my brakes. Fast, friendly, excellent service. The staff (especially Harrison) made this process smooth and easy. Highly recommended!!!

Everything went great, Chris provided outstanding customer service and I’m very happy with my brand new Silverado RST

My scheduled appointment began on time and was completed in a timely manner! Josh in the service Dept on 23rd Street in Panama City was extremely attentive to my concerns and kept me informed throughout the process.

Shawn in service was exceptionally helpful in getting my car repaired. I live in Georgia part of the time...this dealership was much easier and more helpful to deal with. Thanks for the wonderful service Shawn.

Very professional staff and we did not spend all day closing the deal. Rimon did a phenomenal job!