Customer Testimonials

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Google Jul 24, 2021

I just had the best service experience I’ve ever had a a car dealership, and I’m going to be 65 in a month! Most attentive staff you can experience. Sean was awesome and getting my parts in ASAP and installing. And Service Manager Billy Stavridis was involved and kept me in the loop constantly! Outstanding service department! Can’t say enough about the pleasant service experience. Great job, Billy, Sean, and the wrenches in the service department!!! 👍

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Google Jul 23, 2021

Megan was thorough and got us through the process exceptionally fast! Thank-you ❤️

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Google Jul 22, 2021

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Google Jul 21, 2021

Service Manager Marcus did a great job getting the work completed.

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Google Jul 21, 2021

Fast, friendly and professional

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Google Jul 20, 2021

Everyone was very nice. Eager to help

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Google Jul 19, 2021

I needed an oil change service before a road trip to Orlando. Less than 2 hours, full service completed. Installed the rear wiper also. Good job!

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Google Jul 19, 2021

Very friendly and professional

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Google Jul 16, 2021

Harrison in the service Dept was great in working with me on my older car. He was up front and honest on all repair details.

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Google Jul 16, 2021

The service advisors are always friendly, honest and knowledgeable! Great customer service. I would definitely come back again!

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Google Jul 16, 2021

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Google Jul 15, 2021

Great service

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Google Jul 13, 2021

Great, quick check in process, friendly personel

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Google Jul 12, 2021

We were in a bad situation on vacation. They were so helpful and did not take advantage of us in this moment. We appreciate them being so helpful and easy to deal with.

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Google Jul 8, 2021

My family and I were in Panama City from Tennessee for vacation when our transmission went out on our Chevy Tahoe on a Tuesday. We didn't know who to call, where to go, or who to get to do the repair work. Surprisingly, we were able to find a rental car at the 23rd St Enterprise Branch, when we noticed Bill Cramer Chevrolet down the street. Enterprise recommended Bill Cramer as a good option as well. That afternoon we had Taylor's towing take the Tahoe to Bill Cramer. Within 20 minutes of getting towed, Harrison Stadnik, a service advisor, ...

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Google Jul 7, 2021

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Google Jul 2, 2021

Chris Schoenmann got back with me in a timely manner after my online inquiry. He was professional, clear, kind, and knowledgeable during my visit to the dealership and subsequent purchase.

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Google Jul 2, 2021

Mike did a great job getting me the vehicle that I wanted and helping every step of the purchase process.

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Google Jul 2, 2021

Customer service was great. The salesman knew his information on the vehicles and the managers was very polite and informative to getting the right vehicle for what I needed . Thank you Mr. Bill Cramer and staff for a great buying experience.

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Google Jun 28, 2021

They were very helpful through the buying process, I highly recommend...

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Google Jun 23, 2021

Due to a change of family circumstances, we ended up with an extra vehicle. I had purchased an Equinox from Bill Cramer Chevy a few months ago. Knowing that company advertises outright purchase of used vehicles, I returned for an appraisal. Everything went well. They paid me a fair price and I delivered the key fobs as well as signing legal papers. I would recommend this dealership based on based on fairness and courtesy.

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Google Jun 19, 2021

The process was made easy by Mr. Calvin Hodges my salesman. He was very knowledgeable about the vehicle I was buying and was helpful in all Ways possible. He answered all my questions and completed a follow up phone call.

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Google Jun 18, 2021

My husband and I have been looking for just the right truck to pull our camper and be our everyday ride. At most car lots we ran into some awful stereotypical pushy sales people but Calvin Hodges at Bill Cramer was an excellent help to assist us in finding our Silverado. Professional, polite, respectful of our time and decision and when it was time to talk numbers he and Lynn Cope gave us straight forward information and no haggle pricing on the truck we wanted and for our trade. A big difference from our experience at other lots!

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Google Jun 17, 2021

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Google Jun 17, 2021

I was from out of town on vacation when I had issues with my brakes. Fast, friendly, excellent service. The staff (especially Harrison) made this process smooth and easy. Highly recommended!!!

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Google Jun 17, 2021

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Google Jun 16, 2021

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Google Jun 16, 2021

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Google Jun 15, 2021

Everything went great, Chris provided outstanding customer service and I’m very happy with my brand new Silverado RST

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Google Jun 15, 2021

My scheduled appointment began on time and was completed in a timely manner! Josh in the service Dept on 23rd Street in Panama City was extremely attentive to my concerns and kept me informed throughout the process.

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Google Jun 12, 2021

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Google Jun 11, 2021

I came in for an oil change at the express service, and was told I needed an appt to get this done. I've been here before and never had to do this, so I was a little surprised. I was taken care of and things went ok.

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Google Jun 11, 2021

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Google Jun 11, 2021

Shawn in service was exceptionally helpful in getting my car repaired. I live in Georgia part of the time...this dealership was much easier and more helpful to deal with. Thanks for the wonderful service Shawn.

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Google Jun 8, 2021

Very professional staff and we did not spend all day closing the deal. Rimon did a phenomenal job!

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Google Jun 8, 2021

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Google Jun 7, 2021

Jeff Ewing, is a great salesman. No pressure.

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Google Jun 7, 2021

Treated like a valued customer by Jim, who greeted me, and Dianna, who closed out my charges.

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Google Jun 6, 2021

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Google Jun 6, 2021

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Google Jun 5, 2021

My salesman did a great job I would purchase another car there without a doubt

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Google Jun 5, 2021

Harrison and the service team were exceptional. Great professional service!

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Google Jun 4, 2021

I purchased a battery for my vehicle approximately 6 months ago. It was manufactured by the Delco Company. Since the battery came with a warranty, I decided to setup an appointment to have the problem diagnosed. I received a quick appointment. The technician determined that the battery was defected. I was given a new battery without hesitation. I have been made whole again. Thanks to the Bill Cramer Chevrolet staff.

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Google Jun 4, 2021

My experience was 5 star! My oil change was handled very quickly and courteously.

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Google Jun 4, 2021

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Google Jun 3, 2021

Went in to have brakes on Suburban fixed after a malfunction happened. Cindy in Service went above and beyond to assist me and worked out the warranty coverage as well! The main thing that impressed me though was her emphasis on the safety for my family. I don't believe she would've let me leave if I had tried! That is certainly OK with me though. Safety first! Thanks so much Cindy!

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Google Jun 3, 2021

Our experience purchasing a 2021 Suburban at Bill Cramer Chevrolet Buick GMC was excellent. Our sales person B Pedersen was professional and knowledgeable. He took the time to show us all the features of the Suburban before our test drive and again after our purchase. We were given a fair value for our trade and the negotiations on pricing with the sales manager were professional. We highly recommend B Pedersen and Bill Cramer Chevrolet Buick GMC.

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Google Jun 2, 2021

a .o.k. the best greg behnke is the beast g rinkavage& h .rinkavage

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Google Jun 2, 2021

Express Service and Cindy were great, took care of everything I needed. I will definitely return.

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Google Jun 2, 2021

Marcus was professional; experienced, and accommodating. I am very pleased with his selections and will be using his services from here forward @Reedcrete chemical coatings. Thanks again My Man Marcus!

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Google Jun 2, 2021

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Google Jun 2, 2021

I recently bought a 2021 GMC Acadia from these guys and it was the most painless car buying experience I've ever had. Way, way better than my past experiences with the local Nissan dealership. My salesman, Chris Schoenmann, was fantastic. As soon as I inquired about the Acadia, he followed up with me, sent me a video of the car that I didn't even have to ask for, and talked to me like a normal person instead of pulling the whole "what can we do to earn your business" BS. I was in the market for a ...

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Google Jun 1, 2021

They did a great job with me. I got financed fast and was offered 3 very good options. The car I picked is amazing. I didn't realize I was a car person, but Greg helped me find the perfect thing for me. He was amazing and super helpful. He knew all the answers to all my questions. He put a brand new battery in my new Honda and got her detailed and I was on my way. They are all very knowledgeable and amazing people. I was happy because they really just wanted to do their best to help me ...

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Google Jun 1, 2021

A little bit longer than expected

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Google Jun 1, 2021

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Google May 31, 2021

Got me in early before my appointment time, friendly and reasonably priced

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Google May 30, 2021

Accurate assessment of the problem and, its repair was completed in a timely fashion. The service representative kept me informed and was pleasant to work with.

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Google May 29, 2021

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Google May 28, 2021

Josh, Jake, Greg and all the staff at Bill Cramer was very helpful and professional. I had a very pleasant day at your dealership.

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Google May 28, 2021

Bill Cramer Chevrolet definitely knows how to treat customers. From my first online contact to the finance office there was no stone they did not turn to make my buying experience absolutely professional. Mr Cramer even came out to the lobby to thank us for visiting his dealership. I should relate that I was initially considering another product but their approach lacked the finesse that Bill Cramer Chevy displayed. Another important aspect was the fairness they showed in evaluating the value of my trade and the overall price of the Terrain that I purchased. They hit the bull's-eye every ...

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Google May 27, 2021

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DealerRater May 27, 2021

Visited the dealership today. Very disappointed with low inventory. There was nothing to choose from. They were very helpful and offered to locate a vehicle for us and also told us we can order from front the factory. The sales person and manager were very helpful and nice during the whole process.

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Google May 27, 2021

This is the best dealership in bay county

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Google May 27, 2021

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Google May 27, 2021

Great Experience! Great salespeople!

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Google May 26, 2021

Brett was absolutely amazing couldn't be more professional or helpful so pleased thanks again

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Google May 26, 2021

Our fleet service advisor, Jimmie Warr was fantastic. The techs had a long list of items on this 2017 GMC to maintain, including new tires, transmission service, brake service and one warranty item, and got it turned around in a surprisingly short time. Thanks for the great customer service!

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Google May 26, 2021

I came in for an oil change, tire rotation, replace gas gasket and convert adaptive cruise to regular cruise. Your team accomplished everything except my issue with cruise control. PLEASE contact GM and find out how to convert adaptive cruise to regular cruise. We absolutely HATE ADAPTIVE CRUISE and have almost had several wrecks because of it. We are considering trading our GMC Yukon XL SLT strictly because of this issue. PLEASE find a solution.

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Google May 26, 2021

Wonderful! We wavered between 2 cars that were essentially the same and everyone we interacted with was patient and kind to us. Great place!

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Google May 25, 2021

Very clean environment and excellent staff...very efficient!

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Google May 25, 2021

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Google May 25, 2021

The salesman that helped me was amazing, very patient and definitely didn’t pressure me into anything at all! It was great experience. Thank you so much

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Google May 25, 2021

They didn't try to sell me anything; just completed the safety recall work they were supposed to do. I was very happy. By the way, the woman who made our appointment was highly knowledgeable, organized, and helpful. She is warm, friendly, engaging, and an asset to the organization.

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Google May 25, 2021

Devon and Josh are great. Best experience at a dealership I have ever had. Nice not pushy.

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Google May 22, 2021

Jeff Ewing was great to work with. He made Purchasing our new truck quick and painless!

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Google May 22, 2021

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Google May 20, 2021

We had an excellent experience at Bill Cramer GMC/Buick. The sales person was courteous and knowledgeable. The entire process was smooth and rewarding. .

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Google May 20, 2021

Josh was very courteous and helpful in getting my trailer hitch cover replaced on my 2020 Tahoe after it fell off somewhere. I appreciate his excellent customer service.

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Google May 20, 2021

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Google May 19, 2021

Our salesman Devin Harrigill was a pleasure to deal with. He was helpful but not pushy, polite with a sense of humor and got us a great deal on the car and financing. It was less than an hours from test drive to keys in our hands. Thank you Devin my wife is a happy woman today because of your effort.

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Google May 19, 2021

Clean, comfortable, and professional.

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Google May 17, 2021

I am from Northwest Arkansas and had a issue with my 2021 truck. Jake in the service department went above and make sure our family vacation went off without a hitch. Most of all the service department made sure they did everything they could to get us back on the road to return home. I have brought from many different dealerships in the past and I wish you guys were closer to home, I would be trading with you if that were the case!

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Google May 17, 2021

Our salesman Greg Benkhe listened to what I wanted, and he made it happen. No sales gimmicks, no foolish back and forth, none of the stuff that dealerships have come to be known for. Our experience here was very pleasant, and I am highly satisfied with him as a salesperson, and have an overall positive opinion of this dealership. Literally 3 days before our purchase here, we had the worst experience ever at the Fort Walton Beach store. Literally - the worst ever! Almost discouraged us from car shopping altogether. Greg and the others at Bill Cramer Chevy did an excellent ...

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Google May 17, 2021

I arrived 830am , 2 hours early so I could arrange the shuttle home, the car was fixed, and I was driving home by 5pm for just over 200.00 dollars.

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Google May 15, 2021

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Google May 15, 2021

Oran was a great salesman! He suggested the Buick encore and found me the perfect car at a great price. I love my car, and how easy the dealership made the transaction.

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Google May 14, 2021

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Google May 14, 2021

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Google May 12, 2021

Thankfully they determined that service I needed was covered at no cost due to a service bulletin.

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Google May 12, 2021

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Google May 12, 2021

Shawn was our rep and we had a major engine repair. He worked with GM since it’s been on ongoing issue and went to bat for us. They fixed the car fast and cleaned it up nice for us. Couldn’t be happier!!

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Google May 12, 2021

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Google May 12, 2021

Great experience....: thank you

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Google May 11, 2021

We are proud to say Chris Cramer really outdid himself. He promised he would take care of us and that is exactly what he did. Our sales associate Oran Samuels was very curtious and explained everything perfectly. Very happy with our experience.

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Google May 11, 2021

I called, spoke to Marcus (who was great), explained my issues, made an appointment, brought the car in, walked across the street and rented a car. No hassles, no problems, excellent prices, and great service.

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Google May 11, 2021

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DealerRater Dec 31, 2020

Yesterday's purchase of a new 2020 XT6 was the best experience in new car purchases since I started purchasing new cars (about 57 years). Our sales professional, Brett Pedersen did an excellent job of making this deal work. Everything was clearly explained and the paperwork was done quickly and accurately. It was good to speak with Bill Cramer and the finance manager Jacob. The 0% financing was definite incentive. For the first time the buying experience was actually enjoyable. Good job guys!

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DealerRater Nov 18, 2017

I always bring my vehicle to Bill Cramer for servicing.The people who work here are friendly,knowlegable and helpful. The work gets done on time and the price is fair.The snacks are good, the bathroom clean. and the television is usually on Fox News (no fake news here).

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DealerRater Dec 27, 2016

Pleasant, courteous car salesman Allan remembered me when I bought my first Cadillac. Wasn't looking to buy but ended up buying new 2017 LOVE IT..

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